
Have you ever noticed how people respond to you when you are in a great mood? Odds are, they responded to you in the same tone that you approached them with - a happy and positive one...or they got there pretty quickly! Think about it.
The same thing is true when nothing is going your way or you are expecting the worst. It can be tough to be positive when you are having "one of those days." Your tone dictates to that person that you are accustomed to receiving rejection or at least expect rejection at that time. Most people that constantly get rejected are usually not very good at what they do...unless there are some extenuating circimstances involved. If you don't seem very successful at what you do, then why would anyone want to do busines with you? We live in the United States and we have choices, right?
Here is a great example of this in action: When I was in high school, there was a girl (I won't mention her name) who smiled at everybody...every day...all day long. It was AMAZING! Yes, she was a cheerleader, but that was just the persona that she carried around with her all of the time. She always seemed to be in a fantastic mood. The thing was - she wasn't always in a great mood, but she portrayed herself that way because she knew that it worked. It was hard not to smile back and immediately feel better just because you saw her. Smiles make people feel special, whether they think they are or not!
In business, I notice that most of my clients want to laugh and talk about something that takes them away from the never-ending tedium they consider to be their job. It's not always true, but it is good to sneak in some non-work related conversation when you can. I try to make people laugh - it is just my nature. It crucial for me to make sure my clients know that I have a personality and undertand that I am a real person - just like they are. I have said it before and I will say it again - PEOPLE BUY FROM PEOPLE THEY KNOW.
If you want people to respond better to you...try approaching them with a better attitude and see what happens. Who knows, you might even have a good time doing it!
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